Contact Us / Customer Support

Kalpamrutha Swadeshi Living We are here to help you

Thank you for visiting Kalpamrutha Swadeshi Living. Whether you have a question about a product, need help with an order, want to enquire about bulk gifting, or wish to collaborate with us, our team will be happy to assist you.

Kalpamrutha Swadeshi Living is built with a vision to offer pure, traditional and conscious products across food, bath, home & living, clothing, accessories, handcrafts and gifting.

1. Customer Support

For order-related support, product enquiries, payment questions, shipping updates, return requests or general assistance, you can contact us through WhatsApp, phone or email.

Phone / WhatsApp: +91 94807 42200
Email: kalpamrutha22@gmail.com

Please mention your order number, registered mobile number and product details for faster support.

2. Support Timings

Our customer support team is available during business hours.

Support Hours:

Monday to Saturday: 10:00 AM to 6:00 PM
Sunday and Public Holidays: Limited support / closed, unless otherwise informed

Queries received outside working hours will be responded to on the next working day.

3. For Order Support

Please contact us if you need help with:

  • Order confirmation
  • Payment status
  • Shipping and delivery update
  • Tracking information
  • Wrong product received
  • Damaged, leaked or missing product
  • Return, exchange or refund request
  • Invoice or billing support
  • Product availability

To help us resolve your issue quickly, please share:

  • Order number
  • Name used while placing the order
  • Registered mobile number
  • Photos or videos, if the issue is related to damaged, leaked, broken, wrong or missing products

4. Product Enquiries

You may contact us before placing an order if you need help choosing the right product.

We can assist you with:

  • Wood-pressed oils
  • Handmade herbal soaps
  • Bath and personal care products
  • Eco-friendly home essentials
  • Clothing and textiles
  • Handmade accessories
  • Handcrafts and Channapatna toys
  • Gift hampers
  • Corporate gifts
  • Wedding return gifts
  • Custom hampers

5. WhatsApp Order Support

Customers who need assistance with online ordering may contact us on WhatsApp.

Our team can help you with:

  • Product selection
  • Size / variant clarification
  • Product availability
  • Order placement guidance
  • Bulk order enquiries
  • Gift hamper suggestions
  • Shipping support

WhatsApp: +91 94807 42200

6. Bulk Orders, Corporate Gifts and Wedding Return Gifts

For bulk purchases, corporate gifting, wedding return gifts, festival hampers, institutional orders or custom gifting requirements, please contact us with the following details:

  • Name / organisation name
  • Contact number
  • Email ID
  • Occasion / purpose
  • Approximate quantity
  • Preferred budget per gift
  • Required delivery date
  • Delivery location
  • Customisation requirement, if any

Our team will review your requirement and share suitable product suggestions, pricing and delivery possibilities.

7. Sell With Us / Vendor Collaboration

If you are a manufacturer, artisan, farmer group, self-help group, women entrepreneur or small business offering quality Swadeshi, handmade, natural, eco-friendly or lifestyle products, you may contact us for possible collaboration.

Please share:

  • Your name / business name
  • Product category
  • Product photos
  • Price list
  • Location
  • Production capacity
  • GST details, if applicable
  • Contact number

All vendor enquiries are subject to quality review, product relevance, pricing, packaging, supply capacity and business suitability.

8. Store / Business Address

Kalpamrutha Swadeshi Living
Kalpamrutha Food and Beverages Pvt. Ltd.
Near Muniyur Gate, NH 150A,
Turuvekere Taluk, Tumakuru – 572227,
Karnataka, India

Email: kalpamrutha22@gmail.com
Phone / WhatsApp: +91 94807 42200

9. Contact Customer Support

Customer Support

Maximum file size: 10MB

10. Response Timeline

We aim to respond to customer queries as soon as possible during working hours.

Typical response timelines:

  • WhatsApp enquiries: Usually within 1 business day
  • Email enquiries: Within 1–2 business days
  • Return/refund requests: Reviewed within 2–3 business days after receiving required details
  • Bulk/corporate enquiries: Response timeline may vary depending on quantity and customisation

During festivals, sale periods, holidays or high order volume, responses may take slightly longer.

11. Important Note

Please do not share sensitive payment information such as OTP, UPI PIN, card number, CVV, passwords or banking credentials with anyone. Kalpamrutha will never ask you to share such details over phone, WhatsApp or email.

For any payment issue, please share only the order number, transaction reference number or payment screenshot with sensitive information hidden, if required.

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